Mission
The Office  of Protocol plans and coordinates the official ceremonies of the governing bodies  of the Organization, the Permanent Council, the Secretary General, the  Assistant Secretary General, and the departments of the General Secretariat. It  serves as liaison between the U.S. Department of State and the permanent  missions on matters related to registration and visas for staff of the missions  and to the privileges and immunities of diplomats accredited to the  Organization. It also organizes and coordinates the use of the Main Building  for protocolary or social-cultural functions and prints and keeps current the  Directory of Permanent Missions on the Organization’s intranet. 
Services
The office provides  the member and observer country missions with the following services: 
  - Accredits  the Permanent Representatives, Alternate Delegates, their families,  non-diplomatic staff and domestic employees and processes documentation related  to: diplomatic identifications, changes of visas, working permits, tax exemption  cards, automobile plates, driver's licenses, insurance and custom clearances  with the U.S. Department of State. 
- Publishes  the "OAS  Directory of Missions, Heads of State/Government and Senior Government  Officials, OAS Organs and Affiliated Entities." 
- Advises  and supports the country missions on matters of protocol and diplomatic  procedure. 
- Coordinates  and organizes official ceremonies and social events at headquarters including  presidential and other official visits, presentation of credentials, signing  ceremonies, farewell receptions, etc. 
- Approves  applications for the use of the Main   Building presented by the  Permanent Missions accredited to the OAS. 
- Coordinates  the "Weeks of the Member States Program" in the Main Building  and supports the country missions in the organization of these events. 
Staff
  Ana Colomar O'Brien 
    Director 
    (202) 458-3719 MNB-13 
  
  Henry Jova
    Assistant Chief of  Protocol 
    (202) 458-3786 MNB-14
  
 María Alejandra Alvarez
 
 Protocol Specialist
  (202) 458-3724 MNB-14 
  Mónica Revilla
    Administrative Assistant 
    (202) 458-3719